What will you do if you've bought a ticket already in LRT then suddenly the train stopped working and then the authorities in lrt told you that no refund of ticket? Aren't you going to feel frustrated to them and to the government? This happened to me last week.
My parent's and I rode an LRT heading off to Antipolo it was the last trip of the train. We bought 3 tickets that cost us P75 so we waited for the train to start but the guard told us that it is not working! Oh my Gosh! Why now? Obviously we got frustrated because they told us to go down. What make us even more mad when they did not allow us to return the ticket because of their NO REFUND POLICY. Why wouldn't they allow us to return the ticket when in fact we don't ride LRT more often. Our logic here is that what is the use of this? In lieu of this, they gave as a ticket that is valid for 5 days. I mean hello? We just rode an LRT because we need to get there immediately. The commuters were ranting to the authorities because of the no refund policy and they've just wasted their money.
First and foremost I want this issue be address to Abaya. Hello will you fix your inconsistent trains and long queue of people. Ticketing system is not the solution to the problem it is the train who have shortcomings. The government should have kept funds for this because the people are paying their taxes promptly. The current government should have at least spent their funds for transportation. They have raised well our economy but how about these minor problem that we encounter?How about us Filipino people who experienced this everyday. The commuters choose to ride an LRT because it avoids them in traffic but now what instead of helping them it adds to their obstacles as commuters. I think the solution for this is to implement a strict coding law regarding this. The service that you are giving to the Filipino people isn't satisfying. Don't just focus on macro but might as well take a look in micro settings. The government is more focused on the external but how about the internal? I think it is more important that anything else.
To all the commuters, whenever you encounter again like this don't hesitate to tell the authorities about this fight for what you think is right. We are in a democratic country we all the have the freedom to express our rights and beliefs because it our opinion and they don't care at all. I guess this is what should we promote in our country, the courage to fight for what we believe and to continuously support and uphold what is truly right in our country.
To all the commuters, whenever you encounter again like this don't hesitate to tell the authorities about this fight for what you think is right. We are in a democratic country we all the have the freedom to express our rights and beliefs because it our opinion and they don't care at all. I guess this is what should we promote in our country, the courage to fight for what we believe and to continuously support and uphold what is truly right in our country.